Carcheck AI - Support | 🛠️ Technical Issues | Help Center
🛠️ Technical issues
❓What are the minimum system Requirements for using Carcheck AI ?
➡️ LINK to dedicated article : https://support.autobiz.com/portal/en/kb/articles/%EF%B8%8F-system-requirements-webapp-comptability
❓ I can’t switch my photo to horizontal view.
➡️ Check your phone’s settings to ensure auto-rotation is enabled and allowed for the app.
❓ The camera is not opening in the app.
➡️ Make sure you have authorized camera access in your browser and app settings. If the issue persists, contact customer support.
❓ I can’t access the tool
➡️ Please ask your manager to create an account for you, or contact customer service for help.
❓ The scanner is out of service. What can I do?
➡️ Please contact the customer support team to access the full app journey and receive assistance.